Accounts Payable Manager / Team Lead (French)

  • Firma: Genpact PL
  • Lokalizacja: małopolskie
  • Data publikacji: 2022-09-07
Accounts Payable Manager / Team Lead (French)
Location:Kraków

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands — and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

 

Inviting applications for the role of Customer Service Specialist with Polish

Responsibilities

  • Manage a team with establishing team priorities and deliverables. Daily allocation of tasks and responsibilities.
  • Drive performance development in the team through clear expectations, performance appraisals, insight sharing, coaching and support personal developments.
  • Drive employee engagement.
  • Monitor operational performance via metrics and dashboards (based on SLAs/KPIs) and escalate effectively.
  • Handling process escalation, through professional replies to stakeholders, communicating to team members, preparing, coordinating, and executing action plans (when necessary).
  • Present results & key financial metrics to senior management in a timely manner.
  • Develop good working relationships with business Finance partners and ensure stakeholders’ key priorities are met
  • Daily and weekly interactions with client on operational performance, proactively communicate to the customer about process/team status or changes and issues/risks which may arise in the process or in the team.
  • Build strong communication and close working relationships with the key stakeholders at Customer site, proactively ask for feedback, take full ownership of the process and operations managed.
  • Active participation in implementation of process/work changes, through assisting on the projects. Acting as a ‘change agent’ within the team.
  • Pro-active participation in the planning of resource availability. Participation in the recruitment process for new team members. 
  • Planning and coordination of newcomer’s introduction to the team and to the process through efficient and complete process training.
    Qualifications we seek in you!

 

Minimum qualifications

  • Accounting experience in the Accounts Payable area and/or relevant similar work experience
  • English language on minimum B2 level
  • French language on minimum B2 level
  • Experience in team management
  • Work experience with ERP system in Accounts Payable area
  • University graduate (Economic studies are required)

What we offer

  • Attractive salary
  • Stable job offer - employment contract
  • Various trainings (initiating, soft skills)
  • Possibility of development.
  • Benefits (Insurance, Luxmed, Multisport, Lunchpass card, additional vacation days, biking policy).
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