AR/O2C Senior Specialist

  • Firma: Capgemini Service
  • Lokalizacja: śląskie
  • Data publikacji: 2022-06-07
AR/O2C Senior Specialist

Recruitment process for this position and onboarding trainings are conducted online.

What do you need to start?
  • Around 2 years of experience in the AR / O2C processes
  • Fluent oral and written skills in English language
  • Other language will be an asset (French, German, Spanish, etc.)
  • Client-focus attitude
  • Excellent communication skills, both verbal and written
  • Good analytical and problem-solving skills, attention to detail
  • Ability to work under pressure
  • Well organized and able to prioritize tasks
What duties will help you grow?
  • Being responsible for the day-to-day management of the client’s O2C / Accounts Receivable portfolio and ensuring the delivery of a high quality, customer focused service
  • Applying fundamental O2C / Accounts Receivable techniques and adjusting strategies to the requirement of the portfolio
  • Negotiating and implementing payment solutions with clients
  • Developing strategies and solutions for problematic customers  
  • Acting as a key contact point for Capgemini client to resolve queries or issues and handling trouble shooting activities
What have we prepared for you?

Personal and professional development:

  • Development programs, external courses, education & certificates co-funding
  • NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.

Our legendary atmosphere:

  • We dont have a rigid dress code, but what we do have are awesome communities and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other!

A lot of benefits:

  • Private medical care, which can be extended by a package of dental services purchased on preferential terms.
  • Private life insurance which can be extended by oncology package purchased on preferential terms.
  • Referral bonuses for recommending your friends to Capgemini.
  • Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
  • Offices in great locations, car leasing program, carpooling options and bicycle parking.
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