Collections Team Manager

  • Firma: Capgemini Service
  • Lokalizacja: małopolskie
  • Data publikacji: 2022-01-08
Collections Team Manager

Recruitment process for this position and onboarding trainings are conducted online.


What do you need to start?

  • Experience in Collections area
  • Strong people management skills (at least 2 years of experience)
  • Ability to delegate tasks and set deadlines
  • Able to drives the collect process and implements appropriate strategies and quality improvements
  • Excellent negotiation skills that deliver the desired result
  • Fluent English  
  • Excellent negotiation skills that deliver the desired result
  • Good analytical skills, able to prepare analysis and reporting


What duties will help you grow?

  • Manage effective usage of resources in the service delivery
  • Proposes improvements to innovate and optimize effectiveness within the delivery, offering commercial benefit and operational efficiency
  • Provide encouragement, feedback and coaching to team members to improve their performance
  • Set objectives to develop individual in line with assignment, service line targets and personal development needs
  • Delegate to others as required to achieve business goals
  • Defines the need for new resources within a business context


What have we prepared for you?

Personal and professional development:
  • Development programs, external courses, education & certificates co-funding
  • NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.

Our legendary atmosphere:
  • We dont have a rigid dress code, but what we do have are awesome communities and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other! 

A lot of benefits:
  • Private medical care, which can be extended by a package of dental services purchased on preferential terms. 
  • Private life insurance which can be extended by oncology package purchased on preferential terms.
  • Referral bonuses for recommending your friends to Capgemini.
  • Access to Inspiro Audiobooks & MyBenefit (cinema tickets, Multisport and more). 
  • Offices in great locations, car leasing program, carpooling options and bicycle parking


Who are we?

Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership. 
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation. 
Do you want to get to know us better? Watch a short video: you have any additional questions about working at Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).



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