Financial Operations Specialist - Global Member Support (Danish / Swedish / German / French / Dutch)

  • Firma: Arla Global Shared Services Sp. z o.o.
  • Lokalizacja: pomorskie
  • Data publikacji: 2024-05-03
Join us for the exciting opportunity of being a Financial Operations Specialist - Global Member Support, where youll play a vital role in our unique international team. Be part of an organization that is dedicated to sustainability and supports farmers worldwide.
Financial Operations Specialist - Global Member Support (Danish / Swedish / German / French / Dutch)
Miejsce pracy: Gdańsk, Wrzeszcz (Neptune Office)
About the role

To enhance our support for farmer owners (members), we established a dedicated team in Gdansk over two years ago. As a Financial Operations Specialist – Global Member Support, your primary responsibility will be to ensure accurate and timely pre-payments and main payments to our 8000+ farmer owners across 7 European countries (Denmark, Sweden, Great Britain, Germany, Luxembourg, Belgium, and The Netherlands). Joining our department, you will have the opportunity to deliver an exceptional farmer experience by:

  • Preparing and executing milk settlements, including payments, invoicing, and financial arrangements.
  • Handling payment-related tasks, ensuring seamless and efficient processing of financial transactions.
  • Collaborating with the team, internal stakeholders, and external partners to streamline the payment process across all markets.
  • Assisting in the development and implementation of payment process improvements.
  • Providing quality, accurate, and timely support to farmers inquiries on a daily basis.
  • Maintaining master data accurately and keeping documentation and knowledge base up to date.
  • Monitoring milk quality results and collaborating with members and 3rd party stakeholders.
  • Participating in relevant IT projects within your area of responsibility.
  • Establishing and nurturing strong relationships and trust with our valued farmers.
  • Working with stakeholders to prioritize farmers requests and resolve issues promptly.
  • Contributing to knowledge building, exchange, and best practice sharing.
Who are you?

 

You are a customer-centric and solution-oriented person with a high commitment to delivering and working to improve existing services. You listen to customers and focus on solving challenges proactively. You have strong communication skills and team-oriented approach. You pay attention to details. You like to make a difference and are willing to develop in an unconventional, unique environment by cooperating with our stakeholders.

 

Furthermore, you have:
  • Proficiency in English (B2 level required).
  • Proficiency in one of the following languages: Danish, Swedish, German, French, or Dutch (B2 level required).
  • At least a bachelors degree..
  • Strong knowledge of Excel, especially advanced functions.
  • Minimum of 2 years of relevant professional experience in finance or accounting.
  • Experience with system implementation, process transition, and process improvement.
  • Project experience and familiarity with Agile framework.
  • Ability to manage complexity and prioritize tasks with a positive and proactive mindset.
  • Attention to detail, self-motivation, and excellent organizational skills.
  • Strong analytical and problem-solving abilities.
  • Adaptability and effectiveness in fast-paced environments.
  • Excellent communication skills and a customer-centric approach.
  • Proven ability to identify and implement process improvements.
  • Experience in the customer service field would be a huge advantage.
What do we offer?
  • International operating environment.
  • Medical care & life insurance.
  • Additional benefits like gym cards, vouchers, travel points or cinema tickets, etc.
  • Scandinavian working style & no dress code.
  • Training with experts & professional induction in a new position.
  • Development programs (function additions, coordinator programme).
  • Financial support for your education.
  • Relocation package.
  • Referral program for employees. 
  • Employee Assistance Program (legal, psychological, health, financial consulting, etc.). 
  • Support for your healthy lifestyle (fruit day, facility for sportsmen, sports challenges and activities, Arla active teams/sports groups).
  • Flexible working time and home office work possibility.
  • Additional holiday depending on the length of employment.
  • Fully paid 30 min. break.
… while in the office you can also use some of below:
  • Modern office space with a beautiful view and high-standard furniture (i.e. adjustable desks).
  • Spacious canteen, delicious coffee and tea available on every floor in specially designed spots.
  • Chill-out rooms with X-box, pool table, board games, football table and swing.

Join our team and make a difference in the lives of farmers while enjoying a rewarding career in a supportive and inclusive environment.

Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.
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