Senior Collection Specialist with English

  • Lokalizacja: dolnośląskie
  • Data publikacji: 2023-03-16
Senior Collection Specialist with English
What we do:


At Cognizant, we are dedicated to helping the worlds leading companies build stronger businesses - helping them go from doing digital to being digital. In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. 
You can expect five-star training, a chance to realize your career goals, and a range of benefits. 
Be Cognizant!


About the role:


We are looking for a successful Sr Collection Specialist who is ready for the new challenges and for the work in the environment  with encouraged professional  and personal growth. The Sr Collection Specialist must possess a knowledge of financial, especially accounting processes. In addition to your daily duties you will have a chance provide new hires and refreshers trainings in his/her area of expertise and take part in other projects or completing tasks assigned by the leadership team. 

If you are a motivated problem-solver who can collaborate effectively on larger team this role is perfect for you.

Your responsibilities:
  • Subject Matter Expert in Account Receivable sub process or particular market
  • Acts as Process Coordinator back up, specifically populate and analyze reportsMonitors collections process, monitors aging and top invoices, handles difficult cases and escalations
  • Creates, revises and proposes updates to process documentation in cooperation with the Training Lead
  • Identifies areas of improvement and taking part in quality and training initiatives (error analysis, CSAT results, etc.)
  • Takes action to prevent backlogs and corrective actions in case metrics are not met
  • Provides support and guidance for collectors (provides new hires and refreshers trainings) 
  • Cooperates closely with AR Leadership team in setting up Collection’s strategy and action plans
Skills & Experience:
  • At least a year of experience in F&A process (preferably Accounts Receivable process)
  • Minimum BA degree
  • English Language min.B2 (good written communication skills)
  • Proven expertise in a particular sub process or collections market
  • Proactive and Customer service can-do attitude
  • Willingness to learn new ways to accomplish work activities and objectives
  • Ability to build and maintain effective business relationship
  • Good time management, prioritization skills and ability to work without close supervision and under pressure
What we offer:
  • Opportunity to be part of a global organization focused on development,
  • Open-minded and multinational environment,
  • Training & development opportunities
  • Professional development and clear career path,
  • Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.

Te ogłoszenia mogą Cię zainteresować:

  • Hydro-Vacuum S.A.

    Specjalista ds. Windykacji


    Obowiązki: Rozliczanie i monitorowanie należności Utrzymywanie kontaktu z odbiorcami – uzgodnienie sald i rozrachunków należności Kontakt z dłużnikami i uzgadnianie terminów uiszczenia płatności Monitorowanie postępów w spłacie długu Podejmowanie...

    Data dodania: 2023-03-22

    poznaj szczegóły

    Collection Specialist with German or French


    At Cognizant, we are dedicated to helping the worlds leading companies build stronger businesses - helping them go from doing digital to being digital. In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients,...

    Data dodania: 2023-03-20

    poznaj szczegóły

    Starszy Referent ds. Windykacji


    Zakres zadań na stanowisku: Udzielanie petentom wszechstronnych i wyczerpujących informacji z zakresu realizowanych przez dział DWRM zadań, podejmowanie czynności w stosunku do osób mających kłopoty z regularnym wnoszeniem opłat z tytułu używania lokali...

    Data dodania: 2023-03-17

    poznaj szczegóły